Deliveries and returns

Livraisons et Retours

Expéditions et retours

Deliveries are made to the address indicated in the order form and can only be in the agreed geographical area. The risks are borne by the purchaser from the moment the products have left the premises of NanoPro. In case of damage during transport, the reasoned protest must be lodged with the carrier within three days of delivery. Delivery times are given for illustrative purposes only.

North America : provisionally, delivery will be made within a period of between 48 to 72h, subject to availability of products and out of periods of leave.

RETOURS

All products supplied by the seller are sold without warranty. In case of non-conformity of a product sold, it may be returned to the seller who will pick it up, exchange it or refund it. All claims, requests for Exchange or reimbursement must be made by mail to the following address: Nano Pro, 101-1896 3rd Avenue Val-d’Or (QC) J9P7B1.

Or by mail to the following address: admin@nanopro.ca within thirty days of delivery.